您可以分别要求解除本地连接、撤销平台授权、删除历史数据或注销账号。以下操作的范围不同。
Local disconnection, platform revocation, historical data deletion and account closure have different scopes.
1. 解除 CLERP 本地连接 / Disconnect locally
由有权限的成员进入「店铺管理 → 平台接入 → TikTok Shop」，选择连接并点击「解除连接」。该操作删除本地保存的授权记录、加密令牌和店铺索引；不等于删除全部历史业务数据。
An authorized member can open Shop Management → Platform Connections → TikTok Shop and remove the connection. This deletes the local authorization record, encrypted tokens and shop index, but not all historical business data.
2. 撤销平台授权 / Revoke platform authorization
在 TikTok Shop Seller Center 的相应应用或服务授权管理入口撤销 CLERP 授权。界面名称可能因市场而异。此操作与 CLERP 的本地断开不同。
Revoke CLERP access in the relevant app or service authorization management area of TikTok Shop Seller Center. Labels may vary by market. This is separate from disconnecting in CLERP.
3. 申请历史数据删除或账号注销 / Request deletion or closure
向 zfy@clerp.us 发送邮件，主题为「CLERP 数据删除申请」。请说明您与账号、店铺或订单的关系，要删除的信息范围，以及希望保留或继续履行的订单（如有）。买家无须注册 CLERP 也可提出与本人信息有关的请求。
Email zfy@clerp.us with the subject “CLERP Data Deletion Request”. Explain your relationship to the account, shop or order, the information to delete, and any orders you want to retain or continue, if applicable. Buyers do not need a CLERP account to make requests about their own information.
首次邮件不需要发送密码、令牌、完整身份证件或完整收件地址。我们会进行必要、相称的身份或授权核验，并在适用法律及平台规定的期限内反馈处理范围和结果。
Do not include passwords, tokens, full identity documents or full delivery addresses in the initial email. We carry out necessary, proportionate verification and respond with the scope and outcome within applicable legal and platform deadlines.
通过邮箱提出申请 / Request by email ↗4. 保留例外与备份 / Exceptions and backups
依法必须保留的交易、财务或争议记录将限制于必要目的，并说明保留原因。备份与第三方接收方的处理范围、预计时间和完成结果，会在相应请求中说明。提出请求不表示已经即时完成删除。
Transaction, financial or dispute records that must legally be retained are restricted to necessary purposes, with the reason explained. The scope, expected timing and outcome for backups and third-party recipients are explained for the request. Sending a request does not mean deletion has already completed.